Appointments

To make an appointment call at the surgery or telephone either site as follows:

Kirton Lindsey Surgery: 01652 648214

Scotter Surgery:  01724 700218

You can now also book routine appointments online.

In order to access online apointment services for the first time, you will need to visit the surgery in person with photo ID to register for this service and obtain a user name and password.

Routine Doctor appointments can usually be booked up to 4 weeks in advance. Wait times for these appointments can vary dependent upon demand or for a particular doctor.

Additional Doctor appointments are released daily from 8am. These appointments are for patients that feel that they need to be seen sooner than the next available pre-bookable appointment and are not reserved exclusively for urgent conditions.

Urgent cases are assessed and seen as soon as possible on the day according to clinical need and may require a telephone call from the doctor.

If we are unable to provide a suitable appointment, appropriate advice or signposting to alternative services will be provided by one of our doctors.

Nurses based in our practice treat patients for a wide range of common conditions. They often have greater availability for appointments and can be booked up to 4 weeks in advance.

You can help us by:

• Being on time for your appointment
• Letting us know if you need to cancel
• Letting us know if more than one person needs to be seen 
• Calling for a home visit or urgent appointment before 10:00am
• Ringing for a repeat prescription after 10:00am
• Ringing for results of tests after 1:30pm

Accident and Emergency - 999

Whatever the day or time, if you or someone else experiences severe chest pain, shortness of breath, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999.

Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.

Home Visits

Our doctors typically see four patients in the practice in the time it takes to do a single visit and can also access a wider range of equipment that cannot be taken out on home visits.  For this reason, we ask our patients to come to the practice if at all possible.

However, if a home visit is required it would be appreciated if, wherever possible, requests are telephoned to the surgery before 10:00am.  This service is ONLY for patients who are too ill or infirm to attend the surgery. Transport to the surgery is NOT the responsibility of the doctors.  The doctors may telephone to clarify if a visit is clinically necessary.

Telephone Consultation

You can book to have a telephone consultation with a doctor. He or she will ring you at an agreed time on the telephone number you have given.