From 03^rd November 2025 the way you submit medical and admin requests online via our website during our open hours will be changing. This will include appointment requests, prescriptions, test results, fit notes, and more.

All of our appointment requests will be reviewed by a clinician before we provide you with an appointment date and time or signpost you to other relevant health care professionals.

This new system ensures that all our patients have equal access to our services and allows to provide more choice. It also helps us to increase capacity and ensure that all our patients receive the right care at the right time by the right person. 

Those unable to use our website can continue to call us at 01652 648214 or 01724 700218 or visit the practice in person and our reception team will complete the form for you. We encourage everyone who can use the website to do so, ensuring our phone lines remain available for those who need them.

You can contact us about a medical or administrative issue by clicking on the image below.

This short online form is the quickest and simplest way for the majority of our patients to access or clinical team for assistance. Our practice phone lines remain open for anyone with accessibility needs who might find difficulty completing this form.

Please do not send multiple problems on one request. 

Thank you 

Please do not use this online form for urgent or emergency requests.

The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 18:30 - 08:00. Please contact 111 during out of hours or 999 if this is an emergency.