Latest News

15th Jun

NHS App Messaging Pilot

📢 Important Update: NHS App Messaging Pilot

From today, our practice is taking part in a pilot programme where some messages from us may be sent directly to your NHS App instead of by SMS text message.

To make sure you don't miss important information, if a message sent to your NHS App is not read within 4 hours, it will automatically be sent to you by SMS.

📱 How to view your messages in the NHS App:

  1. Open the NHS App.

  2. Tap Messages in the bottom menu, or select View your messages from the dashboard.

  3. Choose View messages from your GP surgery and other NHS Services.

  4. Select your GP surgery or health service to open your inbox.

  5. Unread messages are marked in red; previously read messages appear in blue.

🔔 Never miss a message
You can receive notifications when a new message arrives in the NHS App:

  1. Tap the Profile/Account icon.

  2. Select Account and settings.

  3. Go to Manage notifications.

  4. Turn on Send me notifications about new messages.

  5. Follow the prompts to allow notifications on your device.

You may receive secure messages about appointments, prescriptions, test results, and health screenings directly through the NHS App.

Thank you for your support as we take part in this pilot.

21st Oct 2025

EMMA - Enhanced Medical Management Assistant

EMMA - 'Enhanced Medical Management Assistant'
 
EMMA is a virtual receptionist built specifically for GP surgeries. 
 
EMMA will answer every call within 3 rings, and there will be no 'on hold' music, no queuing and no need for call backs.
 
EMMA does not make any clinical decisions.
 
Whilst EMMA is on, this frees up our Reception Team to focus on other work.
 
We are still working with the provider to fine tune EMMA to suit both the practice and our patients needs and we will ocntinue to do so. 
 
For further information and frequently asked questions please click on the following link:
 
contact us online
16th Oct 2025

We’ve improved our online system

You can now send us medical and admin requests online – this includes requesting an appointment, prescription, test results, fit notes and more. 

You can submit requests during our practice opening hours 7.00am – 6.30pm Monday to Friday (excluding weekends and Bank Holidays) and we will aim to review all urgent requests on the same day. Requests submitted after 6.30pm will not be dealt with until the following working day.


This system gives you more choice and helps us to increase capacity and ensure that you receive the right care at the right time.

If you cannot use our website, you can still phone us on 01652 648214 or 01724 700218 or visit the practice in person, where a member of the team will complete the form for you.  

'SystemConnect'

24th Jun 2025

Prescribing of Tirzepatide (Mounjaro) in Primary Care

Please click on the link below for important infomation on the prescribing of weight loss injection Mounjaro (Tirzepatide) in Primary Care. 

Weight Management in Humber and North Yorkshire - Let's Get Better

Page last reviewed: 15 June 2026
Page created: 24 May 2023